{"page":{"id":"01HNDTRAS0ZYQQKC4MF1B10AA6","name":"Tigris","url":"https://status.tigrisdata.com/","updated_at":"2026-10-24T03:09:44Z"},"incidents":[{"id":"01M5N1SG1HGSAYQGVV73XKDTA6","name":"Partial outage and elevated errors in US East","status":"resolved","created_at":"2026-10-23T18:53:51Z","updated_at":"2026-10-24T03:09:44Z","resolved_at":"2026-10-23T19:50:13Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01M5NY5FX66113NN095J30SDY7","body":"On October 23, 2026, between 18:39 and 19:40 UTC, customers using our US East region experienced failed requests and elevated latency. A memory accounting error on some of our servers caused them to run out of memory during routine provisioning, which disrupted request handling in that region. The issue has been resolved and we have no indication of data loss. We are making changes to prevent this from happening again.","created_at":"2026-10-24T03:09:44Z","display_at":"2026-10-24T03:09:44Z","incident_id":"01M5N1SG1HGSAYQGVV73XKDTA6","status":"resolved","updated_at":"2026-10-24T12:05:19Z"},{"id":"01M5N50PX8FN9V0JX7E677A2GP","body":"Performance levels are back to nominal.","created_at":"2026-10-23T19:50:13Z","display_at":"2026-10-23T19:50:13Z","incident_id":"01M5N1SG1HGSAYQGVV73XKDTA6","status":"resolved","updated_at":"2026-10-23T19:50:13Z"},{"id":"01M5N27SWXH5KF3GNSDNA9XYTN","body":"Mitigation in progress; monitoring recovery.","created_at":"2026-10-23T19:01:40Z","display_at":"2026-10-23T19:01:40Z","incident_id":"01M5N1SG1HGSAYQGVV73XKDTA6","status":"monitoring","updated_at":"2026-10-24T03:13:36Z"},{"id":"01M5N26ACWFC8ERMPPG32NPQB0","body":"The team has located the source of the performance problem and has taken measures addressing it.","created_at":"2026-10-23T19:00:51Z","display_at":"2026-10-23T19:00:51Z","incident_id":"01M5N1SG1HGSAYQGVV73XKDTA6","status":"identified","updated_at":"2026-10-23T19:00:51Z"},{"id":"01M5N1SG1HQXSJ0W13MWGBTTHV","body":"The team is investigating performance alerts impacting US East","created_at":"2026-10-23T18:53:51Z","display_at":"2026-10-23T18:53:51Z","incident_id":"01M5N1SG1HGSAYQGVV73XKDTA6","status":"investigating","updated_at":"2026-10-23T18:53:51Z"}]},{"id":"01M5JE52SC69WVRSMRHM8JFQM4","name":"Investigating performance issues","status":"resolved","created_at":"2026-10-22T18:32:10Z","updated_at":"2026-10-22T22:10:42Z","resolved_at":"2026-10-22T22:10:42Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01M5JTN6X9YZ2M8MEN5M5Y44X8","body":"Performance numbers are back to nominal.","created_at":"2026-10-22T22:10:42Z","display_at":"2026-10-22T22:10:42Z","incident_id":"01M5JE52SC69WVRSMRHM8JFQM4","status":"resolved","updated_at":"2026-10-22T22:10:42Z"},{"id":"01M5JSTTZDBEGVGMWPKEV58059","body":"The team has added more capacity, performance is back to nominal in US West region as well.","created_at":"2026-10-22T21:56:18Z","display_at":"2026-10-22T21:56:18Z","incident_id":"01M5JE52SC69WVRSMRHM8JFQM4","status":"monitoring","updated_at":"2026-10-22T21:56:18Z"},{"id":"01M5JRXT9JNYVDBQHKAW4P0GC2","body":"The team has added more capacity, performance is back to nominal in US East region.","created_at":"2026-10-22T21:40:27Z","display_at":"2026-10-22T21:40:27Z","incident_id":"01M5JE52SC69WVRSMRHM8JFQM4","status":"investigating","updated_at":"2026-10-22T21:41:37Z"},{"id":"01M5JE52SCT8NDSW28PGRERAGF","body":"Customers may experience performance problems in US West and US East regions. We are investigating possible mitigation strategies.","created_at":"2026-10-22T18:32:10Z","display_at":"2026-10-22T18:32:10Z","incident_id":"01M5JE52SC69WVRSMRHM8JFQM4","status":"investigating","updated_at":"2026-10-22T18:32:10Z"}]},{"id":"01KZWZWJZZ0P2G95ZMJEGFGQMN","name":"Increased latencies in Tokyo","status":"resolved","created_at":"2026-08-13T07:20:20Z","updated_at":"2026-08-13T07:24:54Z","resolved_at":"2026-08-13T07:24:54Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KZX04YG9E1RVR83PV3JAWTZ5","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-08-13T07:24:54Z","display_at":"2026-08-13T07:24:54Z","incident_id":"01KZWZWJZZ0P2G95ZMJEGFGQMN","status":"resolved","updated_at":"2026-08-13T07:24:54Z"},{"id":"01KZWZWJZZ9QB8V9Q4K0JJEFPF","body":"We are seeing elevated latencies in Tokyo.","created_at":"2026-08-13T07:20:20Z","display_at":"2026-08-13T07:20:20Z","incident_id":"01KZWZWJZZ0P2G95ZMJEGFGQMN","status":"investigating","updated_at":"2026-08-13T07:20:20Z"}]},{"id":"01KZ1PEMTJK5TDZ91M2Y3XE6PR","name":"Outage in San Jose region","status":"resolved","created_at":"2026-08-02T16:55:56Z","updated_at":"2026-08-02T17:56:22Z","resolved_at":"2026-08-02T17:56:22Z","impact":"critical","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KZ1SX9QJ83BPG318CK7NW229","body":"The incident is resolved.","created_at":"2026-08-02T17:56:22Z","display_at":"2026-08-02T17:56:22Z","incident_id":"01KZ1PEMTJK5TDZ91M2Y3XE6PR","status":"resolved","updated_at":"2026-08-02T17:56:22Z"},{"id":"01KZ1SBY1TCG02EQT31P02050S","body":"We are increasing load to San Jose region and monitoring the effects on that Tigris region.","created_at":"2026-08-02T17:46:53Z","display_at":"2026-08-02T17:46:53Z","incident_id":"01KZ1PEMTJK5TDZ91M2Y3XE6PR","status":"monitoring","updated_at":"2026-08-02T17:46:53Z"},{"id":"01KZ1PEMTJPPCWBEPKWMHB4JH3","body":"Uploads and downloads are failing sporadically and customers will be routed to other Tigris regions.\n\nSome buckets served out of Chicago will also see issues where they rely on metadata in San Jose.","created_at":"2026-08-02T16:55:56Z","display_at":"2026-08-02T16:55:56Z","incident_id":"01KZ1PEMTJK5TDZ91M2Y3XE6PR","status":"identified","updated_at":"2026-08-02T16:55:56Z"}]},{"id":"01KZ1QFQ84PVYCG5ZP5XMH5DMW","name":"Increased error rates in San Jose","status":"resolved","created_at":"2026-08-02T17:14:00Z","updated_at":"2026-08-02T17:18:35Z","resolved_at":"2026-08-02T17:18:35Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KZ1QR3XN2MK1ZD2M2259X52R","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-08-02T17:18:35Z","display_at":"2026-08-02T17:18:35Z","incident_id":"01KZ1QFQ84PVYCG5ZP5XMH5DMW","status":"resolved","updated_at":"2026-08-02T17:18:35Z"},{"id":"01KZ1QFQ84QXQHKDA5ZAC9VCJA","body":"Customers using Tigris through Fly.io are seeing elevated error rates in an affected region. Impacted locations are listed on this page.","created_at":"2026-08-02T17:14:00Z","display_at":"2026-08-02T17:14:00Z","incident_id":"01KZ1QFQ84PVYCG5ZP5XMH5DMW","status":"investigating","updated_at":"2026-08-02T17:14:00Z"}]},{"id":"01KYTPGT3YRFXS9H361JGQ57WA","name":"Partial outage in US regions","status":"resolved","created_at":"2026-07-30T23:42:26Z","updated_at":"2026-07-31T01:15:36Z","resolved_at":"2026-07-31T01:15:36Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KYTVVD7PQKYR8CWAT2JBJPPC","body":"All regions are recovered and we are monitoring closely.","created_at":"2026-07-31T01:15:36Z","display_at":"2026-07-31T01:15:36Z","incident_id":"01KYTPGT3YRFXS9H361JGQ57WA","status":"resolved","updated_at":"2026-07-31T01:15:36Z"},{"id":"01KYTV01DQZD5WNCAHRGG8AZ2K","body":"The cause of Ashburn and Chicago issues was identified and remediated.\n\nSan Jose issues have a separate cause.","created_at":"2026-07-31T01:00:39Z","display_at":"2026-07-31T01:00:39Z","incident_id":"01KYTPGT3YRFXS9H361JGQ57WA","status":"identified","updated_at":"2026-07-31T01:00:39Z"},{"id":"01KYTPGT3Y01EBYX9VEEJGHSWV","body":"Investigating high error rates in multiple regions.","created_at":"2026-07-30T23:42:26Z","display_at":"2026-07-30T23:42:26Z","incident_id":"01KYTPGT3YRFXS9H361JGQ57WA","status":"investigating","updated_at":"2026-07-30T23:42:26Z"}]},{"id":"01KYN0ZXB3HAFJPYMM9WE1X6RS","name":"Increased error rates in London","status":"resolved","created_at":"2026-07-28T18:50:00Z","updated_at":"2026-07-28T18:54:36Z","resolved_at":"2026-07-28T18:54:36Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KYN18AHCV1DQK7GCVNS9S5PW","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-28T18:54:36Z","display_at":"2026-07-28T18:54:36Z","incident_id":"01KYN0ZXB3HAFJPYMM9WE1X6RS","status":"resolved","updated_at":"2026-07-28T18:54:36Z"},{"id":"01KYN0ZXB3YV4ENG722K0GQ58E","body":"Tigris customers are seeing elevated error rates in an affected region. Impacted locations are listed on this page.","created_at":"2026-07-28T18:50:00Z","display_at":"2026-07-28T18:50:00Z","incident_id":"01KYN0ZXB3HAFJPYMM9WE1X6RS","status":"investigating","updated_at":"2026-07-28T18:50:00Z"}]},{"id":"01KY5KYZQTSYQ5YTQAA33C0HMT","name":"Increased latencies in Ashburn/IAD Region for users in AWS","status":"resolved","created_at":"2026-07-22T19:13:42Z","updated_at":"2026-07-22T21:48:21Z","resolved_at":"2026-07-22T21:48:21Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KY5WT613K0F0M6HJPD06JW71","body":"Equinix reports this issue as resolved.","created_at":"2026-07-22T21:48:21Z","display_at":"2026-07-22T21:48:21Z","incident_id":"01KY5KYZQTSYQ5YTQAA33C0HMT","status":"resolved","updated_at":"2026-07-22T21:48:21Z"},{"id":"01KY5PR4NHJGRBRZMA7TMPBPR1","body":"Observed packet loss has subsided. We will continue to monitor while we await updates from our provider.","created_at":"2026-07-22T20:02:23Z","display_at":"2026-07-22T20:02:23Z","incident_id":"01KY5KYZQTSYQ5YTQAA33C0HMT","status":"monitoring","updated_at":"2026-07-22T20:02:23Z"},{"id":"01KY5KYZQTW77M8S5D5ZP1TSA0","body":"Investigating reports of packet loss between Equinix Ashburn and Amazon","created_at":"2026-07-22T19:13:42Z","display_at":"2026-07-22T19:13:42Z","incident_id":"01KY5KYZQTSYQ5YTQAA33C0HMT","status":"investigating","updated_at":"2026-07-22T19:15:09Z"}]},{"id":"01KY4MEMG9VMJ9WAZGXB7Z1W80","name":"Increased error rates in Sao Paulo","status":"resolved","created_at":"2026-07-22T10:03:00Z","updated_at":"2026-07-22T10:12:52Z","resolved_at":"2026-07-22T10:12:52Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KY4N0PEPJHVKKWYB4TWGJ1WB","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-22T10:12:52Z","display_at":"2026-07-22T10:12:52Z","incident_id":"01KY4MEMG9VMJ9WAZGXB7Z1W80","status":"resolved","updated_at":"2026-07-22T10:12:52Z"},{"id":"01KY4MEMG9M4DBBWMN5GRASAYY","body":"Customers using Tigris through Fly.io are seeing elevated error rates in an affected region. Impacted locations are listed on this page.","created_at":"2026-07-22T10:03:01Z","display_at":"2026-07-22T10:03:00Z","incident_id":"01KY4MEMG9VMJ9WAZGXB7Z1W80","status":"investigating","updated_at":"2026-07-22T10:03:01Z"}]},{"id":"01KXQ7X8BF0CDH57AJJ2S4S1MY","name":"Increased latencies in San Jose","status":"resolved","created_at":"2026-07-17T05:13:40Z","updated_at":"2026-07-17T05:37:23Z","resolved_at":"2026-07-17T05:37:23Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXQ98NVA26QZZG859A6528Z5","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-17T05:37:23Z","display_at":"2026-07-17T05:37:23Z","incident_id":"01KXQ7X8BF0CDH57AJJ2S4S1MY","status":"resolved","updated_at":"2026-07-17T05:37:23Z"},{"id":"01KXQ7X8BFS3VETCEJ2EKBBZAV","body":"We are seeing elevated latencies in San Jose.","created_at":"2026-07-17T05:13:40Z","display_at":"2026-07-17T05:13:40Z","incident_id":"01KXQ7X8BF0CDH57AJJ2S4S1MY","status":"investigating","updated_at":"2026-07-17T05:13:40Z"}]},{"id":"01KXQ7H1Q84VSNSHFZ3V55ER2G","name":"Increased latencies in San Jose","status":"resolved","created_at":"2026-07-17T05:07:00Z","updated_at":"2026-07-17T05:10:33Z","resolved_at":"2026-07-17T05:10:33Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXQ7QHDJ7CTAVGKF8JNRCSAQ","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-17T05:10:33Z","display_at":"2026-07-17T05:10:33Z","incident_id":"01KXQ7H1Q84VSNSHFZ3V55ER2G","status":"resolved","updated_at":"2026-07-17T05:10:33Z"},{"id":"01KXQ7H1Q8F37D7RZ0AZCQNSC4","body":"We are seeing elevated latencies in San Jose.","created_at":"2026-07-17T05:07:00Z","display_at":"2026-07-17T05:07:00Z","incident_id":"01KXQ7H1Q84VSNSHFZ3V55ER2G","status":"investigating","updated_at":"2026-07-17T05:07:00Z"}]},{"id":"01KXQ6K4J77XMG7E9MGXBZGAY5","name":"Increased latencies in San Jose","status":"resolved","created_at":"2026-07-17T04:50:40Z","updated_at":"2026-07-17T04:54:22Z","resolved_at":"2026-07-17T04:54:22Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXQ6SXAMM9ZCV2A5HMVVTJG2","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-17T04:54:22Z","display_at":"2026-07-17T04:54:22Z","incident_id":"01KXQ6K4J77XMG7E9MGXBZGAY5","status":"resolved","updated_at":"2026-07-17T04:54:22Z"},{"id":"01KXQ6K4J7YK30F2JDDP329Z15","body":"We are seeing elevated latencies in San Jose.","created_at":"2026-07-17T04:50:40Z","display_at":"2026-07-17T04:50:40Z","incident_id":"01KXQ6K4J77XMG7E9MGXBZGAY5","status":"investigating","updated_at":"2026-07-17T04:50:40Z"}]},{"id":"01KXM89J5QBNNGE3QM5RHRJQQB","name":"Increased latencies in San Jose","status":"resolved","created_at":"2026-07-16T01:22:40Z","updated_at":"2026-07-16T01:46:21Z","resolved_at":"2026-07-16T01:46:21Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXM9MY88RVY5Q5W2TWP7ZS3N","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-16T01:46:21Z","display_at":"2026-07-16T01:46:21Z","incident_id":"01KXM89J5QBNNGE3QM5RHRJQQB","status":"resolved","updated_at":"2026-07-16T01:46:21Z"},{"id":"01KXM89J5QGF2NC23NZ69MPJC7","body":"We are seeing elevated latencies in San Jose.","created_at":"2026-07-16T01:22:40Z","display_at":"2026-07-16T01:22:40Z","incident_id":"01KXM89J5QBNNGE3QM5RHRJQQB","status":"investigating","updated_at":"2026-07-16T01:22:40Z"}]},{"id":"01KXM2P40FE1YW7GE32FBWVTX3","name":"Increased latencies in San Jose","status":"resolved","created_at":"2026-07-15T23:44:40Z","updated_at":"2026-07-16T01:01:05Z","resolved_at":"2026-07-16T01:01:05Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXM721N8AJYCW21YC6KXN8FX","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-16T01:01:05Z","display_at":"2026-07-16T01:01:05Z","incident_id":"01KXM2P40FE1YW7GE32FBWVTX3","status":"resolved","updated_at":"2026-07-16T01:01:05Z"},{"id":"01KXM2P40FNT061K0DB39XM88Q","body":"We are seeing elevated latencies in San Jose.","created_at":"2026-07-15T23:44:40Z","display_at":"2026-07-15T23:44:40Z","incident_id":"01KXM2P40FE1YW7GE32FBWVTX3","status":"investigating","updated_at":"2026-07-15T23:44:40Z"}]},{"id":"01KXM1RTRTPCZDKNXNGAR81E50","name":"Elevated latencies in SJC","status":"resolved","created_at":"2026-07-15T23:28:40Z","updated_at":"2026-07-16T02:15:09Z","resolved_at":"2026-07-15T23:35:21Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXM252BQ7E7KWZBSEXK0T1X4","body":"This issue has been resolved. If you continue to see problems, please contact support.","created_at":"2026-07-15T23:35:21Z","display_at":"2026-07-15T23:35:21Z","incident_id":"01KXM1RTRTPCZDKNXNGAR81E50","status":"resolved","updated_at":"2026-07-15T23:35:21Z"},{"id":"01KXM1RTRTSMM7YM0Z7VE6WMF4","body":"We are investigating elevated latencies affecting customers using the SJC region. Some requests may experience higher than normal Time To First Byte. We are actively working to mitigate impact and will provide further updates as we learn more.","created_at":"2026-07-15T23:28:40Z","display_at":"2026-07-15T23:28:40Z","incident_id":"01KXM1RTRTPCZDKNXNGAR81E50","status":"investigating","updated_at":"2026-07-15T23:28:40Z"}]},{"id":"01KXFQ6M256ZQBZMRF3V7RT5SC","name":"Investigating Increased Error Rate","status":"resolved","created_at":"2026-07-14T07:07:00Z","updated_at":"2026-07-15T20:30:22Z","resolved_at":"2026-07-15T20:30:22Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KXKQJB3FHDNMEZH5AJ5CF3GJ","body":"Around **02:55–03:05 AM EDT**, some customers with traffic through **Johannesburg** may have seen elevated temporary write failures (`503` / SlowDown). Impact was regional and self-limiting. Error rates recovered shortly afterward, and we continue to monitor.","created_at":"2026-07-15T20:30:22Z","display_at":"2026-07-15T20:30:22Z","incident_id":"01KXFQ6M256ZQBZMRF3V7RT5SC","status":"resolved","updated_at":"2026-07-15T20:30:22Z"},{"id":"01KXKQFH0HY7PBGD5QZ0EHG151","body":"Write error rates in Johannesburg have returned to normal. We are continuing to monitor regional request health.","created_at":"2026-07-15T20:28:50Z","display_at":"2026-07-15T20:28:50Z","incident_id":"01KXFQ6M256ZQBZMRF3V7RT5SC","status":"monitoring","updated_at":"2026-07-15T20:28:50Z"},{"id":"01KXKQF8R2N790XCW7WZ1PTQQM","body":"We identified elevated write errors in the Johannesburg region. Affected requests returned temporary errors (HTTP 503 / SlowDown). Impact was limited to a subset of write traffic in JNB.","created_at":"2026-07-15T20:28:41Z","display_at":"2026-07-15T20:28:41Z","incident_id":"01KXFQ6M256ZQBZMRF3V7RT5SC","status":"monitoring","updated_at":"2026-07-15T20:28:41Z"},{"id":"01KXKQEW5NRCSP2F0AD2QW7P9V","body":"We are investigating an elevated error rate affecting some object storage requests in the Johannesburg region. Customers may have seen temporary failures on write operations. Other regions were not impacted.","created_at":"2026-07-15T20:28:28Z","display_at":"2026-07-15T20:28:28Z","incident_id":"01KXFQ6M256ZQBZMRF3V7RT5SC","status":"identified","updated_at":"2026-07-15T20:28:28Z"},{"id":"01KXFQ6M25S6EYQ4Z7CZXRYWFQ","body":"Our monitoring alerted us on an issue that we are investigating.","created_at":"2026-07-14T07:07:00Z","display_at":"2026-07-14T07:07:00Z","incident_id":"01KXFQ6M256ZQBZMRF3V7RT5SC","status":"investigating","updated_at":"2026-07-14T07:07:00Z"}]},{"id":"01KX9XR5C05QA759F0C5ZVNHY9","name":"Investigating Increased Error Rate","status":"resolved","created_at":"2026-07-12T01:06:00Z","updated_at":"2026-07-12T01:23:29Z","resolved_at":"2026-07-12T01:21:29Z","impact":"none","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KX9YR6B9ACMBCFX4RB3KYHJG","body":"Internal monitoring service failed over, no service impact. Primary metrics source was down; failed over to another healthy region and metrics are recovering. All customer facing services were healthy during this time.","created_at":"2026-07-12T01:23:29Z","display_at":"2026-07-12T01:23:29Z","incident_id":"01KX9XR5C05QA759F0C5ZVNHY9","status":"resolved","updated_at":"2026-07-12T01:23:29Z"},{"id":"01KX9YMGW2A4AN3P5F3YKB9HK0","body":"Incident resolved.","created_at":"2026-07-12T01:21:29Z","display_at":"2026-07-12T01:21:29Z","incident_id":"01KX9XR5C05QA759F0C5ZVNHY9","status":"resolved","updated_at":"2026-07-12T01:21:29Z"},{"id":"01KX9XR5C05ZEMV4HDZARW22DD","body":"Our monitoring alerted us on an issue that we are investigating.","created_at":"2026-07-12T01:06:00Z","display_at":"2026-07-12T01:06:00Z","incident_id":"01KX9XR5C05QA759F0C5ZVNHY9","status":"investigating","updated_at":"2026-07-12T01:06:00Z"}]},{"id":"01KWNKG21WPWDSC17TMQJ0R8D8","name":"Investigating Increased Error Rate in IAD region","status":"resolved","created_at":"2026-07-04T03:42:00Z","updated_at":"2026-07-04T04:06:05Z","resolved_at":"2026-07-04T04:06:05Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KWNMW5FZ716JV5ME15Z897XH","body":"The incident has been resolved. All services in IAD region are operating as normal.","created_at":"2026-07-04T04:06:05Z","display_at":"2026-07-04T04:06:05Z","incident_id":"01KWNKG21WPWDSC17TMQJ0R8D8","status":"resolved","updated_at":"2026-07-04T04:06:05Z"},{"id":"01KWNMPP31K5XC4JF3FK5JRPKM","body":"The issue has been mitigated. We are monitoring.","created_at":"2026-07-04T04:03:05Z","display_at":"2026-07-04T03:42:00Z","incident_id":"01KWNKG21WPWDSC17TMQJ0R8D8","status":"monitoring","updated_at":"2026-07-04T04:03:43Z"},{"id":"01KWNKG21W729Z2Y4F207MENCW","body":"Our monitoring alerted us on an issue that we are investigating.","created_at":"2026-07-04T03:42:00Z","display_at":"2026-07-04T03:30:00Z","incident_id":"01KWNKG21WPWDSC17TMQJ0R8D8","status":"investigating","updated_at":"2026-07-04T04:03:34Z"}]},{"id":"01KWFJYHP0MY6QQEWS87K6CYBB","name":"Customers  configured to use a single region of SJC may experience 404s due to replication delays","status":"resolved","created_at":"2026-07-01T19:36:59Z","updated_at":"2026-07-02T07:30:19Z","resolved_at":"2026-07-02T07:30:19Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KWGVRPJHW9Z05S6EG9NN0S45","body":"The incident has been resolved","created_at":"2026-07-02T07:30:19Z","display_at":"2026-07-02T07:30:19Z","incident_id":"01KWFJYHP0MY6QQEWS87K6CYBB","status":"resolved","updated_at":"2026-07-02T07:30:19Z"},{"id":"01KWFR72CD4F9DMDT3C8341H3H","body":"The incident cause has been identified and recovery is in progress. \n\nCustomers using buckets pinned to the SJC region should set bucket location to \"global\" to access them until the incident is resolved.","created_at":"2026-07-01T21:09:01Z","display_at":"2026-07-01T20:00:00Z","incident_id":"01KWFJYHP0MY6QQEWS87K6CYBB","status":"investigating","updated_at":"2026-07-01T21:09:49Z"},{"id":"01KWFJYHP0AGQYG4SY24FWFACZ","body":"Customers  configured to use a single region of SJC may experience 404s due to replication delays.","created_at":"2026-07-01T19:36:59Z","display_at":"2026-07-01T19:36:59Z","incident_id":"01KWFJYHP0MY6QQEWS87K6CYBB","status":"investigating","updated_at":"2026-07-01T19:36:59Z"}]},{"id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","name":"US Fly customers may experience increased error rate","status":"resolved","created_at":"2026-07-01T19:42:03Z","updated_at":"2026-07-02T00:17:59Z","resolved_at":"2026-07-02T00:17:06Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KWG312342G007T9Z2J48EQWP","body":"Incident is resolved","created_at":"2026-07-02T00:17:59Z","display_at":"2026-07-02T00:17:59Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"resolved","updated_at":"2026-07-02T00:17:59Z"},{"id":"01KWG2ZEDGFZRYC359YTYCASAW","body":"Tigris services have been operating normally for Fly customers","created_at":"2026-07-02T00:17:06Z","display_at":"2026-07-02T00:17:06Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"resolved","updated_at":"2026-07-02T00:17:24Z"},{"id":"01KWG0V8AZXKQQV3M55C5RRV3K","body":"All services are back to nominal.","created_at":"2026-07-01T23:39:52Z","display_at":"2026-07-01T23:39:52Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"monitoring","updated_at":"2026-07-01T23:39:52Z"},{"id":"01KWFQX0FMSY29RC8TTWGJZBPX","body":"We have rolled out a fix and are monitoring recovery.","created_at":"2026-07-01T21:03:32Z","display_at":"2026-07-01T21:03:32Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"monitoring","updated_at":"2026-07-01T21:03:32Z"},{"id":"01KWFNZJ5N7SEC5Z3N40BXFR0H","body":"Fix is being propagated. San Jose and Chicago regions have recovered and are stable.","created_at":"2026-07-01T20:29:58Z","display_at":"2026-07-01T20:29:58Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"investigating","updated_at":"2026-07-01T20:31:56Z"},{"id":"01KWFK7TMPWD3Y4VNDNX0CWK1B","body":"US Fly customers may experience increased error rate. We are currently investigating the incident.","created_at":"2026-07-01T19:42:03Z","display_at":"2026-07-01T19:42:03Z","incident_id":"01KWFK7TMPBAB7ZAMJ4TN60PS3","status":"investigating","updated_at":"2026-07-01T19:42:03Z"}]},{"id":"01KWFK9HKGM69TX0MXNSSFTESY","name":"Investigating Increased Error Rate","status":"resolved","created_at":"2026-07-01T19:43:00Z","updated_at":"2026-07-01T22:13:53Z","resolved_at":"2026-07-01T22:13:53Z","impact":"none","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KWFVXTG30QAMFPXRGTA64Y6B","body":"Incident resolved.","created_at":"2026-07-01T22:13:53Z","display_at":"2026-07-01T22:13:53Z","incident_id":"01KWFK9HKGM69TX0MXNSSFTESY","status":"resolved","updated_at":"2026-07-01T22:13:53Z"},{"id":"01KWFQYJD3PZHE179419W5Q552","body":"The team has rolled out a fix and is monitoring recovery.","created_at":"2026-07-01T21:04:23Z","display_at":"2026-07-01T21:04:23Z","incident_id":"01KWFK9HKGM69TX0MXNSSFTESY","status":"monitoring","updated_at":"2026-07-01T21:04:23Z"},{"id":"01KWFK9HKGMQ4PV3J1914RB6N5","body":"Our monitoring alerted us on an issue that we are investigating.","created_at":"2026-07-01T19:43:00Z","display_at":"2026-07-01T19:43:00Z","incident_id":"01KWFK9HKGM69TX0MXNSSFTESY","status":"investigating","updated_at":"2026-07-01T19:43:00Z"}]},{"id":"01KSNMH64S293ASGWM6047ZAXY","name":"Increased Error Rate for Fly Customers in Singapore","status":"resolved","created_at":"2026-05-27T21:13:00Z","updated_at":"2026-05-27T21:56:18Z","resolved_at":"2026-05-27T21:56:18Z","impact":"minor","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KSNQ0FB3FPY76T57TAAM5M87","body":"Incident resolved.","created_at":"2026-05-27T21:56:18Z","display_at":"2026-05-27T21:56:18Z","incident_id":"01KSNMH64S293ASGWM6047ZAXY","status":"resolved","updated_at":"2026-05-27T21:56:18Z"},{"id":"01KSNP2ENVACBM0C4Y32DG43A1","body":"Issue was mitigated by redirecting customer traffic to a nearby region. ","created_at":"2026-05-27T21:39:54Z","display_at":"2026-05-27T21:39:54Z","incident_id":"01KSNMH64S293ASGWM6047ZAXY","status":"monitoring","updated_at":"2026-05-27T21:39:54Z"},{"id":"01KSNNV8WBG4NK6R7BNJFA7P76","body":"Issue was identified. We are working with our vendor to investigate the root cause.","created_at":"2026-05-27T21:35:59Z","display_at":"2026-05-27T21:35:59Z","incident_id":"01KSNMH64S293ASGWM6047ZAXY","status":"identified","updated_at":"2026-05-27T21:40:07Z"},{"id":"01KSNMH64SFR4CQZ26CV5D8KMH","body":"Our monitoring alerted us on a possible issue with select fly customers experiencing increased error rates that we are investigating.","created_at":"2026-05-27T21:13:00Z","display_at":"2026-05-27T21:13:00Z","incident_id":"01KSNMH64S293ASGWM6047ZAXY","status":"investigating","updated_at":"2026-05-27T21:38:21Z"}]},{"id":"01KSFDHCP8ZMJVM133J16AZ6WT","name":"Tigris Availability Problem","status":"resolved","created_at":"2026-05-25T11:15:20Z","updated_at":"2026-05-25T11:35:33Z","resolved_at":"2026-05-25T11:35:33Z","impact":"none","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KSFEPD53EJ0297V2SM2KGWT3","body":"Incident resolved.","created_at":"2026-05-25T11:35:33Z","display_at":"2026-05-25T11:35:33Z","incident_id":"01KSFDHCP8ZMJVM133J16AZ6WT","status":"resolved","updated_at":"2026-05-25T11:35:33Z"},{"id":"01KSFDHCP8MXMYJ2D871X9XRTK","body":"Our monitoring alerted us on a possible availability issue that we are investigating.","created_at":"2026-05-25T11:15:20Z","display_at":"2026-05-25T11:15:20Z","incident_id":"01KSFDHCP8ZMJVM133J16AZ6WT","status":"investigating","updated_at":"2026-05-25T11:15:20Z"}]},{"id":"01KQ5T6YT0Z49A5NSENWZ6FVWS","name":"Elevated Error Rate in US East and Central","status":"resolved","created_at":"2026-04-26T21:13:02Z","updated_at":"2026-04-26T22:24:40Z","resolved_at":"2026-04-26T22:22:21Z","impact":"major","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KQ5Y5X3204X0R9JK9KBEXZZR","body":"All systems are performing as expected.","created_at":"2026-04-26T22:22:21Z","display_at":"2026-04-26T22:22:21Z","incident_id":"01KQ5T6YT0Z49A5NSENWZ6FVWS","status":"resolved","updated_at":"2026-04-26T22:22:21Z"},{"id":"01KQ5VVYXJ2PAP58PAAAGT9KAA","body":"Performance should be back to nominal without errors. We are monitoring systems for performance.","created_at":"2026-04-26T21:41:58Z","display_at":"2026-04-26T21:40:00Z","incident_id":"01KQ5T6YT0Z49A5NSENWZ6FVWS","status":"monitoring","updated_at":"2026-04-26T21:42:11Z"},{"id":"01KQ5VK10HZDVN84PC0E82BD3M","body":"Team has identified the issue and put mitigation in place.","created_at":"2026-04-26T21:37:06Z","display_at":"2026-04-26T21:30:00Z","incident_id":"01KQ5T6YT0Z49A5NSENWZ6FVWS","status":"identified","updated_at":"2026-04-26T21:37:14Z"},{"id":"01KQ5T6YT0JTHDNVJ538WK94C8","body":"Elevated error rate in the US. We are investigating.","created_at":"2026-04-26T21:13:02Z","display_at":"2026-04-26T20:25:00Z","incident_id":"01KQ5T6YT0Z49A5NSENWZ6FVWS","status":"investigating","updated_at":"2026-04-26T21:13:58Z"}]},{"id":"01KMGS5GJ0NKG2MS8S0QEB6A04","name":"Domain `tigris-dev` flagged with security warnings","status":"resolved","created_at":"2026-03-24T20:39:19Z","updated_at":"2026-03-26T16:57:02Z","resolved_at":"2026-03-25T05:29:27Z","impact":"none","page_id":"01HNDTRAS0ZYQQKC4MF1B10AA6","incident_updates":[{"id":"01KMNH7YEPF2HY8BPABAAZMNE1","body":"Our domain was unblocked by the security vendor.","created_at":"2026-03-26T16:57:02Z","display_at":"2026-03-26T16:57:02Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"resolved","updated_at":"2026-03-26T16:57:02Z"},{"id":"01KMK3Q3KER4RXMWF4GAWQRSB0","body":"**https://console.storage.dev** is operational for dashboard access. The team is still working to get the restrictions on domain lifted.","created_at":"2026-03-25T18:22:10Z","display_at":"2026-03-25T18:22:10Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"identified","updated_at":"2026-03-25T19:24:51Z"},{"id":"01KMHQG77BYP9PR76TDVXHKFHS","body":"• Tigris console is available on [https://console.storage.dev](https://console.storage.dev \"https://console.storage.dev\")\n\n• The buckets can be pointed to [https://t3.storage.dev](https://t3.storage.dev \"https://t3.storage.dev\") for seamless content access","created_at":"2026-03-25T05:29:27Z","display_at":"2026-03-25T05:29:27Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"resolved","updated_at":"2026-03-25T05:29:27Z"},{"id":"01KMHFQY4Y2N6AHEH7D386BDCV","body":"The Tigris console is now also available at [https://console.storage.dev](https://console.storage.dev \"https://console.storage.dev\"). If you're hitting security warnings on the [tigris.dev](http://tigris.dev \"tigris.dev\") console, use this URL instead.\n\nWe're continuing to work with provider to get the domain restrictions on [tigris.dev](http://tigris.dev \"tigris.dev\") lifted.","created_at":"2026-03-25T03:13:51Z","display_at":"2026-03-25T03:13:51Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"investigating","updated_at":"2026-03-25T03:13:51Z"},{"id":"01KMHBBSGVQPYZ0VQBH3V65D45","body":"We are still working with our provider to get domain restrictions lifted, and also working on making the Tigris console available on an alternate domain. We'll post an update once there's progress on either front.","created_at":"2026-03-25T01:57:19Z","display_at":"2026-03-25T01:57:19Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"investigating","updated_at":"2026-03-25T01:57:19Z"},{"id":"01KMH1688BAWDAN230WYZF0EX1","body":"The team is working on an alternate domain for the Tigris console and should be available shortly.\n\nIn the meantime, If your end users are hitting the security warning on **https://fly.storage.tigris.dev** , switch your S3 endpoint to **https://t3.storage.dev**","created_at":"2026-03-24T22:59:32Z","display_at":"2026-03-24T22:59:32Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"investigating","updated_at":"2026-03-24T23:01:17Z"},{"id":"01KMGVNK0DWD9897SBTWPRM5SV","body":"• `storage.dev` endpoints are not affected and are safe to use\n\n• Customers using custom domains are not impacted\n\n• If your end users are unable to access content served from tigris.dev buckets, you can switch to `storage.dev` endpoints as a workaround\n\nWe'll continue posting updates as we make progress on the review.","created_at":"2026-03-24T21:23:03Z","display_at":"2026-03-24T21:23:03Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"investigating","updated_at":"2026-03-24T21:25:50Z"},{"id":"01KMGS5GJ0EHNG24G13RSR8HNR","body":"`tigris.dev` endpoints are currently being flagged with security warnings, which may impact Tigris dashboard access for some users and content access for buckets using the Fly endpoint.\n\nWe're investigating and will update shortly","created_at":"2026-03-24T20:39:19Z","display_at":"2026-03-24T20:39:19Z","incident_id":"01KMGS5GJ0NKG2MS8S0QEB6A04","status":"investigating","updated_at":"2026-03-24T20:40:03Z"}]}]}